You can return it within 7 days from the delivery date.

 

How Do I Return?

 

1.) Go to "My Orders" from the "My Account" section of solhankuyumculuk.com or click on the "Return Product" link at the bottom of the site.

2.) Completely fill out the form on the page that opens.

3.) Select the product to be returned and the reason for the return.

4.) Take note of the return shipping code that appears on the screen. You can also access your return shipping code from the My Orders page and from the notification message sent to your membership e-mail address.

5.) Put the invoice together with the products to be returned in one package.

6.) Deliver the package with the return shipping code to the courier of your choice within 7 days. In case you pass 7 days, you need to get the return shipping code again.

 

Return Policy:

 

The product you will return must be undamaged, unused and not damaged as a result of misuse.

 

If products reach us in a used, worn or washed condition, we may have to send them back to you. In this case, no refund will be made.

 

You must return the product/products you want to return with all accessories and original box and invoice.

 

Returns of disposable products and products that deteriorate rapidly or are likely to expire are not accepted.

 

Cosmetics and personal care products, underwear products, swimwear, bikinis, books, reproducible software and programs, DVD, VCD, CD and cassettes and stationery consumables (toner, cartridge, ribbon, etc.) if they are refundable.

 

If any damage/defect/defect is detected on the product after the product has been opened by authorized service personnel, you must have the authorized service personnel fill out a due diligence report/service form/service report in which the problem is noted in detail. If you want to return the product after receiving this document, you can return the product by obtaining the return code on the solhankuyumculuk.com website and delivering the product to the cargo officer.

 

delivery

 

The orders you place on the solhankuyumculuk.com site are delivered within 3 to 7 working days, depending on your region.